At x776, we understand that the players who trust us with their PKR deposits, betting activity, and personal information deserve to know exactly how that information is handled. This Privacy Policy sets out, in plain and precise terms, what data x776 collects from you when you use our platform, why we collect it, how we store and protect it, who we may share it with, and what rights you hold over your own data. This document applies to all services available at x776.org.
These cards summarise how x776 approaches player data privacy. They are a plain-language overview only — the full legal provisions appear in the detailed sections below and govern in all cases.
x776 collects personal data only to the extent strictly necessary to operate the platform, verify your identity, process PKR transactions, and fulfil licensing obligations. We do not collect data speculatively or sell your information to third-party advertisers under any circumstances.
You retain rights over your personal data at all times — including the right to access a copy of everything x776 holds about you, the right to request corrections, and the right to request deletion of non-mandatory data where our licensing obligations do not require us to retain it.
x776 does not sell, rent, or commercially transfer your personal data to third parties for their own marketing or commercial purposes. Data sharing with third parties is limited exclusively to payment processors, licensing regulators, fraud prevention services, and legal obligations — nothing more.
All data transmitted between your device and the x776 platform is protected by 256-bit SSL/TLS encryption — the same standard used by international banking institutions. Stored data is encrypted at rest and access is restricted to authorised personnel on a strict need-to-know basis.
All JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transaction records associated with your x776 Account are handled with the highest level of confidentiality. Financial data is shared only with the relevant payment processor to complete your transaction and with regulators where required under the international gaming licence.
x776 will only send you promotional communications if you explicitly consent at registration. You can withdraw that consent at any time — instantly — through your Account settings or by emailing our support team. Withdrawal of marketing consent never affects your ability to use the x776 platform.
1.1 Data Controller. x776 ("we", "us", "our") is the data controller responsible for the personal data collected through the x776 platform at x776.org. x776 is operated by an entity holding an international gaming licence, the details of which are available on our About Us page.
1.2 Scope of This Policy. This Privacy Policy applies to all personal data collected by x776 through your use of the x776 website at x776.org, any associated mobile applications, live chat, email correspondence, telephone support, and any other channel through which you interact with x776. It applies to all registered Account holders as well as unregistered visitors browsing the platform.
1.3 Relationship to Terms & Conditions. This Privacy Policy forms part of the x776 Terms & Conditions and should be read alongside them. In the event of any conflict between this Policy and the Terms & Conditions on a matter relating to data privacy, this Policy shall prevail.
1.4 Contact for Privacy Matters. All data privacy enquiries, subject access requests, and complaints should be directed to our dedicated privacy contact at [email protected] with the subject line "Privacy Enquiry — [Your Account Username]".
2.1 Registration Data. When you create an x776 Account, we collect the personal information you provide during the registration process, which may include:
2.2 KYC Verification Data. As required under our international gaming licence, we collect and verify identity documentation for all Accounts prior to processing withdrawals. This includes copies of national identity cards (CNIC), passports, driving licences, utility bills or bank statements as proof of address, and — where applicable — documentation evidencing source of funds.
2.3 Financial and Transaction Data. We record all deposits and withdrawals processed through your x776 Account, including transaction amounts in PKR, timestamps, payment method details (such as your JazzCash or EasyPaisa account reference, HBL or UBL account details, or Meezan Bank account information), and transaction reference numbers. We do not store full payment card numbers on our servers.
2.4 Betting and Gaming Activity. We maintain a complete record of your betting and gaming history on the x776 platform, including bets placed, games played, stakes wagered, winnings and losses, active bonuses, and account balance changes. This data is required for licensing compliance, responsible gaming monitoring, and dispute resolution purposes.
2.5 Technical and Device Data. When you access the x776 platform, our systems automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This information is used to maintain platform security, detect fraudulent access, and improve user experience.
2.6 Communications Data. We retain records of all communications between you and x776, including live chat transcripts, email exchanges, support ticket content, and any complaints submitted. These records are retained for training, quality assurance, regulatory compliance, and dispute resolution purposes.
2.7 Cookies and Tracking Data. We use cookies and similar tracking technologies as described in Section 6 of this Policy. The data collected through cookies may include browsing behaviour on the platform, pages visited, session duration, and feature engagement metrics.
x776 uses the personal data we collect for the following specific purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Registration data, device data |
| Age and identity verification (KYC) | Registration data, KYC documents |
| Processing PKR deposits and withdrawals | Financial data, KYC documents |
| Providing betting, casino, and gaming services | Gaming activity, financial data |
| Anti-money laundering (AML) compliance | Financial data, KYC documents |
| Responsible gaming monitoring and intervention | Gaming activity, registration data |
| Fraud detection and platform security | Technical data, financial data |
| Customer support and dispute resolution | Communications data, gaming activity |
| Marketing communications (with consent only) | Registration data, gaming activity |
| Platform analytics and service improvement | Technical data, cookies data |
| Regulatory reporting to licensing authority | All categories as required |
x776 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or notifying you of the new purpose as required by applicable data protection law.
4.1 Contractual Necessity. The majority of personal data processing by x776 is necessary for the performance of the contract between you and x776 — specifically the Terms & Conditions you accept upon registration. This includes processing your registration data, managing your Account, processing transactions, providing gaming services, and handling customer support queries.
4.2 Legal Obligation. x776 is required to process certain categories of personal data to comply with legal obligations imposed by our international gaming licence. This includes KYC identity verification, AML transaction monitoring, responsible gaming record-keeping, and regulatory reporting. We have no discretion to decline processing in these categories.
4.3 Legitimate Interests. Where processing is not required to perform the contract or fulfil a legal obligation, x776 may rely on its legitimate business interests as a lawful basis. This covers fraud prevention and platform security monitoring, analytics to improve our services, and internal record-keeping. x776 carefully balances its legitimate interests against your rights and interests before relying on this basis.
4.4 Consent. x776 relies on your freely given, specific, informed, and unambiguous consent as the legal basis for sending marketing communications by email or SMS. You may withdraw your consent at any time without any negative consequences to your Account status or access to x776 services.
5.1 Payment Processors. To process your PKR deposits and withdrawals, x776 shares the minimum necessary financial data with our authorised payment processing partners, including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK. These partners process data only to complete your transaction and are contractually prohibited from using it for any other purpose.
5.2 Licensing and Regulatory Authorities. x776 is required under its international gaming licence to provide player data, transaction records, and betting history to its licensing authority upon request. We may also be required to disclose data to law enforcement agencies, financial intelligence units, or other governmental bodies where required by law or court order.
5.3 Fraud Prevention and AML Services. x776 may share limited personal and transaction data with third-party fraud prevention and anti-money laundering screening services to detect and prevent financial crime. These services operate under strict data processing agreements and are not permitted to use your data beyond the scope of fraud and AML screening.
5.4 KYC Verification Providers. Where x776 engages a third-party identity verification service to assist with KYC document authentication, your identity documents and personal data will be shared with that provider solely for the purpose of completing verification. All KYC providers are bound by confidentiality and data protection obligations.
5.5 No Sale of Data. x776 does not sell, rent, lease, or commercially transfer your personal data to any third party for their own independent marketing, profiling, or commercial purposes. This prohibition applies absolutely and without exception.
5.6 Business Transfers. In the event that x776 or its operating entity undergoes a merger, acquisition, restructure, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and your rights under this Privacy Policy will continue to apply.
6.1 What Are Cookies. Cookies are small text files placed on your device by the x776 platform when you visit. They allow the platform to recognise your device, remember your preferences, maintain your session, and collect aggregated analytics data. x776 uses both first-party cookies (set directly by x776.org) and third-party cookies (set by authorised service providers).
6.2 Types of Cookies We Use.
6.3 Managing Cookies. You can control non-essential cookies through the cookie preference panel available on the x776 platform. You can also manage cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in or using core platform features.
7.1 Account Data. x776 retains your personal account data for the duration of your active Account and for a minimum period of five (5) years following Account closure. This retention period is required under our international gaming licence for AML audit trail purposes.
7.2 Transaction Records. All PKR deposit and withdrawal records, including JazzCash, EasyPaisa, and bank transfer records, are retained for a minimum of five (5) years from the date of the transaction in accordance with anti-money-laundering regulatory requirements.
7.3 KYC Documents. Identity documents submitted for KYC verification are retained for five (5) years following Account closure or, where required by a regulatory investigation or legal proceeding, for such longer period as is necessary to fulfil that obligation.
7.4 Communications. Customer support communications, including live chat transcripts and email exchanges, are retained for three (3) years from the date of the communication for quality assurance and dispute resolution purposes.
7.5 Analytics Data. Anonymised platform analytics data does not contain personally identifiable information and may be retained indefinitely for the purpose of improving x776 services.
7.6 Deletion Requests. Where you request deletion of your personal data, x776 will delete or anonymise all data that we are not legally required to retain. Data subject to mandatory retention periods under the gaming licence cannot be deleted prior to the expiry of those periods, but will be restricted from active use during that time.
8.1 Technical Safeguards. x776 implements industry-standard technical security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data stored at rest, firewalls, intrusion detection systems, and regular penetration testing of platform infrastructure.
8.2 Access Controls. Access to personal data within x776's systems is restricted on a strict need-to-know basis. Staff with access to player data are subject to confidentiality obligations and receive regular data protection training. Access logs are maintained and reviewed periodically.
8.3 Your Responsibilities. The security of your Account also depends on you maintaining a strong, unique password and not sharing your login credentials with third parties. x776 will never ask you for your password via email, chat, or any other channel. You should notify x776 immediately at [email protected] if you suspect your Account has been compromised.
8.4 Data Breach Response. In the event of a personal data breach that poses a risk to your rights and interests, x776 will notify affected players without undue delay and, where required by our licensing obligations, report the breach to the relevant regulatory authority within the timeframe specified by applicable law.
As a player on the x776 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request — [Your Account Username]". x776 will respond within 30 days of receiving a valid request.
You have the right to request a copy of all personal data x776 holds about you. We will provide this in a structured, commonly used format.
You have the right to request correction of any personal data held by x776 that is inaccurate or incomplete. For data changes that affect KYC status, updated documentation may be required.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected. This right is subject to mandatory data retention periods under the international gaming licence, which take precedence.
You may request that x776 restrict its processing of your data in certain circumstances — for example, while a rectification request is being assessed, or where you contest the lawfulness of processing.
Where processing is based on your consent or on a contract, you have the right to receive your data in a structured, machine-readable format and to request that it be transmitted to another controller where technically feasible.
You have the right to object to processing of your data where x776 relies on legitimate interests as the legal basis, including profiling for marketing purposes. You may also withdraw marketing consent at any time with immediate effect.
10.1 Strict Age Requirement. The x776 platform is strictly for individuals aged 21 years or above. x776 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an Account, access the platform, or provide any personal data to x776 under any circumstances.
10.2 Discovery of Underage Accounts. If x776 discovers or is notified that an Account has been registered by an individual under the age of 21, we will immediately close that Account, delete all associated personal data that we are not required to retain for regulatory purposes, and return any deposited funds to the original payment method. x776 may also report the matter to the relevant regulatory authority.
10.3 Parental Controls. If you are a parent or guardian and believe that a minor in your household has registered an Account or provided personal data to x776, please contact us immediately at [email protected]. We take underage gambling concerns extremely seriously and will act promptly on any verified report.
For more information on tools to prevent underage access, including device-level parental controls and self-exclusion options, please visit our Responsible Gaming page.
11.1 Cross-Border Processing. As an internationally licensed operator serving players in Pakistan, x776 may process personal data on servers located in jurisdictions outside Pakistan. Where such transfers occur, x776 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.
11.2 Transfer Safeguards. International transfers of personal data by x776 are conducted under one or more of the following mechanisms: contractual data transfer agreements incorporating standard data protection clauses; transfers to jurisdictions recognised as providing adequate data protection standards by the relevant licensing authority; or where the transfer is necessary for the performance of your contract with x776 (such as processing a PKR withdrawal through an international payment network).
11.3 Enquiries. If you would like further information about the specific safeguards in place for any international transfer of your personal data, please contact us at [email protected].
12.1 Platform Links. The x776 platform may contain links to the websites of payment processors, licensing authority portals, or responsible gaming support organisations. These links are provided for your convenience only. x776 has no control over the content or privacy practices of third-party websites and accepts no responsibility for them.
12.2 Independent Privacy Policies. Third-party websites linked from the x776 platform operate under their own independent privacy policies. x776 strongly encourages you to review the privacy policy of any third-party website you visit before submitting personal data to that site. This Privacy Policy applies solely to the x776 platform and its associated services.
13.1 Right to Amend. x776 reserves the right to update or modify this Privacy Policy at any time in response to changes in applicable law, amendments to our licensing obligations, or operational changes that affect how we process personal data. The date of the most recent revision is always displayed at the top of this page.
13.2 Material Changes. Where amendments to this Policy are material — meaning they substantially affect your rights or how your data is processed — x776 will notify you by email to your registered address and/or via a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of the x776 platform following the effective date of any revision constitutes acceptance of the updated Policy.
13.3 Review Responsibility. It is your responsibility to review this Privacy Policy periodically. x776 recommends reviewing this page at least once every six months and whenever you receive a notification of material changes.
14.1 Privacy Enquiries. For any questions, concerns, or requests relating to this Privacy Policy or x776's handling of your personal data, please contact our privacy team:
14.2 Formal Privacy Complaints. If you believe that x776 has handled your personal data in a manner that violates this Policy or applicable data protection law, you should first submit a formal complaint to x776 via email at [email protected]. x776 will acknowledge your complaint within 2 business days and provide a substantive written response within 10 business days.
14.3 Regulatory Complaints. If you are not satisfied with x776's response to your privacy complaint, you may escalate your complaint to the data protection supervisory authority in the jurisdiction under which x776 holds its international gaming licence. Details of the relevant supervisory authority are available on our About Us page.
x776 is built on transparency, strong data protection, and fast PKR payouts for players across Pakistan — from Karachi to Lahore to Islamabad. Your data is safe, your bets are fair, and our support team is available 24/7.